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Policy

Luxury of Watches has been in business since 1992 selling high-end watches. Our watches are original and new in box, with serial numbers intact. We stand behind every product we sell and our expert sales staff can guide you on your next purchase.

 

Shipping
All timepieces purchased from LuxuryofWatches.com qualify for Free Standard Shipping in the continental US. Most items ship with in 7-10 Days, in stock items ship sooner and back ordered items make take 3-4 weeks. When choosing overnight shipping, items will ship after our 24-48 hour processing time. Our items are shipped fully insured with signature confirmations. Our International shipping charge is $95 for items under $1499, and $195 for items over $1500. This includes Insurance. International orders may have VAT and customs fees which is the responsibility of the customer. Any delivery issues must be reported to our office within 48 hours of delivery date. Failure to do so may result in loss of package and release of liability form Luxury of watches.

Please note for security purposes, we do not ship to PO Box address.

Payment Options
From USA customers we accept all major credit cards for transactions under $30,000, above that must be paid by Bank Wire. We have a 24-48 Hour processing time for new orders, not including weekends and holidays. Bank wire discounts will apply to transactions under $30,000. Items can only be held for 24 hours if paying by bank wire.

 

Return Policies
All timepieces purchased from LuxuryofWatches.com may be returned with the following conditions:

Merchandise must be returned within 10 days of receipt, in original, unused condition with all original tape, plastic protectors, and stickers intact and links having never been removed.

 

  1. All returned items, whether for refund, repair or exchange, must be clearly labeled with a return authorization number obtained by contacting LuxuryofWatches.com customer service via email to info@LuxuryofWatches.com. Parcels without a clearly visible valid return authorization number will be refused.
  2. Goods must be returned via a traceable carrier, such as FedEx, United Parcel Service (UPS), with insurance and delivery to LuxuryofWatches.com. 
  3. In order to maintain the lowest prices possible, returns, cancellations, and exchanges are subject to a restocking fee equal to 9% of the total purchase.  Any item that is not on the site is a special order, and watch not in stock and ordered from  manufacture is a special order and can not be canceled or returned. There are no returns or cancellations on International orders. We only allow 1 exchange per customer. 
  4. Shipping charges will be deducted from returns as well ($25-$50)
  5. Any item over $10,000, Rolex DLC-PVD models and New Rolex Watches, are a final sale. 
  6. Any Layaways or items that has been discounted less than advertised price is a final sale.

 

Warranty
Watches will come with a 2-5 year warranty from Luxury Of Watches on the brands that are currently on the site, we cover the movement and any internal parts. Batteries and crowns are not included, rubber and leather bands are not included also.  Damage by wear, impact, or water is not covered.

Sales Tax

Sales tax will apply to any shipments going to California.

Pricing
All prices are calculated based on MSRP pricing. We have issued the percentage discount based on current retail price. We reserve the right to change our sale price based on current retail prices. In the event the retail price is outdated, we will contact you with the correct sale price. All watches are subject to availability and we reserve the right to decline any order. Bank wire prices and availibity is good for 1 days after order is placed.

 

We are not an official dealer for the products we sell and have no affiliation with the manufacturer. All brand names and trademarks are the property of their respective owners and are used for identification purposes only. Any items purchased on behalf of the manufacture cannot be returned.

 

Legal

All logos are copyrights and property of their respective owners, and are used for identification purposes only. We are not an official dealer for the products we sell and have no affiliation with the manufacturer. All watches are sold unworn except for the watches in the Pre-Owned Rolex watches section. Luxury of Watches sells pre-owned Rolex watches with a 5 year in-house warranty.  Aftermarket diamond additions made by Luxury of watches will void any repair work by the manufacturer.  Rolex SA is under no obligation to provide warranty-service on any Rolex watches sold by Luxury of watches.  Any reference to Rolex and its registered trademarks belong to the Rolex Corporation (Rolex USA and Rolex SA). 

 

 

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